Litt Global Instant Cash Back

Introduction

Cash back programs are a proven driver of customer acquisition and retention. However, existing solutions are often constrained by slow settlement times, third-party processing and rigid program rules. Litt Global’s solution eliminates these inefficiencies by directly managing the transaction ledger of its Litt Visa cards, ensuring cash back is processed in real time and allowing merchants to set their own cashback parameters.

By giving merchants flexibility while ensuring instant user gratification, Litt Global enhances the consumer experience and delivers measurable value to partners.

System Overview

1. Transaction Flow
   • Customer makes a purchase using their Litt Visa card.
   • Transaction is processed and logged on Litt Global’s controlled ledger in real time.
   • Cashback, based on merchant-defined parameters, is instantly credited back to the user’s available balance.
   • A real-time cashback notification is sent to the user via push notification, confirming the amount earned.
2. Key Features
   • Real-Time Cashback: Cashback credited within seconds of the purchase.
   • Merchant-Defined Rules: Merchants control minimum spend amounts, cashback rates and maximum caps.
   • Refund Handling: Refunds are netted against cashback already issued.
   • Real-Time Notifications: Users receive immediate confirmation of their rewards, increasing satisfaction and engagement.

Cashback Parameters

Cashback flexibility is a key differentiator of Litt Global’s system:

• Merchant-Defined Minimum Transaction Amount
  Cashback only applies above the minimum spend set by each merchant (e.g., AUD 5.00, configurable per campaign).
• Merchant-Defined Maximum Cashback
  Cashback can be capped per transaction (e.g., AUD 50.00) or per time period (e.g., AUD 200.00 per month per user), at the merchant’s discretion.
• Percentage Cashback
  Merchants can define rates from 1% to 100%, depending on their campaign goals.

Refunds and Adjustments

Refunds are recalculated automatically to protect program integrity:

1. Full Refund
   Cashback credited is fully reversed.
2. Partial Refund
   Cashback is recalculated on the net amount; excess cashback is reversed.
3. Insufficient Balance for Cashback Reversal
   If the user has spent their cashback, a negative adjustment is applied to their ledger until offset by future activity.

Benefits

For Consumers

• Instant Gratification: Cash back credited in real time.
• Transparency: Real-time notifications confirm rewards instantly.
• Flexibility: Cash back can be spent anywhere Visa is accepted.

For Merchants

• Full Control: Define cashback rules tailored to campaign goals.
• Customer Loyalty: Instant cashback and notifications encourage repeat purchases.
• Data Insights: Transaction-level data enables fine-tuned campaign optimisation.

For Litt Global

• Competitive Advantage: Differentiation from legacy cash back systems with delayed settlement.
• Operational Control: End-to-end ledger ownership ensures precision and compliance.
• Revenue Growth: Cashback campaigns drive higher transaction volumes and merchant partnerships.

Compliance and Security

Litt Global is ISO 27001:2022 certified, PCI DSS certified, and SOC 2 Type II compliant, ensuring consumer and transaction data are managed with the highest security standards. Refund reversals, cashback rules, and real-time notifications are executed via secure APIs integrated directly with the Litt Visa ledger.

Conclusion

By empowering merchants to set cash back parameters and delivering instant cash back with real-time notifications, Litt Global creates a best-in-class rewards experience. Consumers enjoy transparency and instant gratification, while merchants gain control, flexibility, and actionable insights.

This system is not only faster and more flexible than traditional cash back models but also sets a new benchmark in payments and loyalty innovation.